Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

Once products are shipped, we are not able to give a full refund. However, at the discretion of Vanta Labs Rx, depending on circumstances, we will replace or issue a store credit.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement, prior to shipment.

You can inform us of your decision by e-mail drjohnnya@gmail.com

Conditions for replacement or store credit:

In order for the goods to be eligible for a replacement or store credit, please make sure that:

• The goods were purchased in the last 30 days

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Lost Shipments

Please notify us if your shipment was damaged or not delivered:

drjohnnya@gmail.com

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail drjohnnya@gmail.com